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Stay Connected to Your Fleet

SolarEdge Energy Hub is built to adapt, so you can get more from your installs through upgrades for years to come. Know when it’s time to recommend a change and keep homeowners confident every step of the way with fast, proactive resolution.

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Keep an Eye on It All: Remote Installer Monitoring
Use our free Monitoring software to view system performance with real time insights. Learn what to look for when diagnosing issues and ensure customer satisfaction (and referrals!) by identifying problems before they occur.

  • New to the SolarEdge monitoring portal or already have experience and looking for what's new, pick your own monitoring portal journey.

    Looking for something specific?

bullet Setting up alerts in Monitoring: WATCH
bullet Using Monitoring to troubleshoot: WATCH
bullet Know Before You Go: WATCH

 

Saving Time

RMAs Hurt Less When They’re Fast
We’ve made the process easy by taking it online. Learn to get it over quick with these resources:

bullet No-Call RMA how it works: Download the guide
bullet No-Call RMA training: Take the training
bullet RMA reimbursement policy: Download the guide
bullet Setting your shipping address: Download the guide
bullet Homeowner site transfer request: Ownership Transfer Formx

Connect with SolarEdge Support

We have more ways to assist you than ever before. For the fastest possible results, choose the right path for your needs.

Online Case Management

RMA Status, Comm Issues, Monitoring Questions
Log into Service Center and view support cases

 

 

 

 

 
 
 
 
 
 
 

 

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Offsite Questions
Chat with us online through the Service Center
8:00am - 8:00pm Eastern | 5:00am - 5:00pm Pacific

 

No Call RMA
Submitting No-Call RMAs
Log into Service Center and submit a new case

 

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Immediate Onsite Support
Call us: 1.510.498.3200 Ext. 2
8:00am - 8:00pm Eastern | 5:00am - 5:00pm Pacific
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LG Battery Questions
LG support line: 1.248.307.1800

 

Quick Links

 

 
 
 
 
 
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