Automated Labour Reimbursement is Here

The team at SolarEdge have been working on ways to improve claims efficiency to reduce the processing burden on you for service work.

Automated Labour Reimbursement

Our labour reimbursement process is now online, automated and simplified. This means reimbursement claims will be easier to lodge and faster to resolve.

Automatic reimbursement will apply to service work conducted on SolarEdge inverters, power optimisers and smart panels that are installed and connected to the monitoring platform.

If you're not the one dealing with the claims, please forward this to your relevant finance person within your organization.

How Do I Start?

As this is an Australian program, you must register for a new unique Australian SolarEdge Vendor number.
To start the application, click here.

To see a step-by-step guide on how to create a new vendor form, click here.

What Happens Next?

Once your application form is processed, you will receive a unique Australian vendor number via email.

You can use this unique vendor number to make Automatic labour reimbursement claims on the SolarEdge website;
https://www.solaredge.com/aus/labor-compensation-form 

If you have any questions regarding the new automatic reimbursement process, please contact your local SolarEdge Account Manager.

If you have already applied for an Australian vendor number, please ignore this email.

Automated Reimbursement Rates

Item Per site visit Rate (AUD) Ex GST
Inverter replacement for new systems installed Before June 1, 2023   180
Inverter replacement for new systems installed from June 1, 2023 First 300
Additional 150
Boards or communication
devices replacement
First 150
Additional 25
Power Optimiser replacement First 150
Additional 25
PV Panel replacement First 180
Additional 80
Battery Battery Replacement 350
Additional Battery Replacement 125
Battery Accessories 150
Additional Accessories Replacement 25

*What is the Labour Compensation Rate for Inverters Installed Before June 1, 2023

The compensation for inverters installed before June 1, 2023 will remain at $180 + GST.  Please note: the labour compensation payment is comprehensive, and no further payments shall be made by SolarEdge.

Who do I make the invoice out to?

Please make invoices out to:
SolarEdge Technologies (Australia)) Pty Ltd
Level 13/222 Exhibition St, Melbourne Victoria 3000
ABN 15-165-506-712